Eastgate - Quality, private nursing care homes in the Nottingham area

News about art, music, mobility programme at Eastgate Care Homes

A Voice & a Choice for Gold Standard Park House

Staff and visitors gathered at Park House to join in celebrating the Gold Award received earlier this year. 

It was a great learning curve for us all from the outset but we achieved to become the first nursing care home in Nottingham City to gain The Gold Standard for Care Home Accreditation.


Care Home Manager Jacqui Inglis explained what the gold standard entailed and what it meant for both staff and residents.

It has ensured that our residents have a voice and a choice and the benefits of advanced planning. We have reduced hospital admissions and offer excellence in symptom control.


GSFC has meant that communications with all other disciplines has occurred & all the team feel more confident, discuss the needs of residents & GSFC is at the centre of care for us.

We have a proactive approach,improved knowledge and are able to observe the signs quicker & react accordingly so that people can be as comfortable as possible during their final hours.



Key team members pictured left; Michelle Whiley, Care Home Manager -Jacqui Inglis & Kate Fox

It is a team and family approach including us all - kitchen staff, laundry staff, care staff, nursing etc


'Everyday wishes count' & residents are able to have an everyday wish list with things we can facilitate for them. We can .


'Park House is the Best Place for Care in the region, its as good as you will get anywhere' said Mark Wilson

One on One Care is often needed and delivered with understanding by Park House Staff




Mark Wilson (End of Life Care Facilitor - right) detailed what he had seen during the process of achieving the accreditation;

So much work has gone into achieving the Gold Standard by all the staff at every level. The nursing staff took it on board and committed from the outset and the non-qualified staff ensured that it was implemented as part of daily practice. Staff have always shown an interest and a desire to improve and the careful planning implemented means the best quality of care is offered.

Park House is where the residents choose to be as their last place of stay which is a great accolade.


You only have to read the cards of thanks from relatives, where their loved ones have spent their last days with us, to understand that they receive the ultimate care and consideration right up to the end.


'To each and everyone of the lovely staff at Park House, thank you for looking after our Mum Lorna, for the short time she was with you'



Pictured Left - Kate Fox and Michelle Whiley go to London for the Gold Standard Presentation.


Sue Clifford - Eastgate Operations Manager thanked everyone on behalf of James Day & Eastgate Care.









Posted on 26 Mar 2013
Award Ceremony for Park House 'Stars'

Gold Standard For Care Homes Accreditation


Our pioneers and team leaders, Kate Fox and Michelle Whiley, (pictured right) recently headed to the London Ceremony to gain the Gold Standard Award.


Justly deserved following 18 months of managing the Gold Standard Project at Park House Care Home, they joined an elite group to gain this accreditation.


To be accredited, the home had to show that it met the criteria in 20 different areas, ranging from leadership and support to dignity and respect, as well as submit a portfolio of evidence.

This accreditation process is endorsed by all major care homes’ organisations and supported by Age UK.  It is also now recognized as excellent by the Skills Academy for Social Care.


Congratulations go to all the team (Pictured below)  who pride themselves on the excellent care provided to residents.


- They provide the right care, at the right time in the right place  -




As one of the first Nursing Care Homes in Nottingham to receive this, Park House home gained their accreditation, as part of the Gold Standards Framework (GSF) in Care Homes Quality Hallmark Awards.




Posted on 11 Mar 2013
Gold Standard Achievment at Park House

Great results obtained as Park House is awarded the Gold Standard for Care Homes.(GSFCH).......

Congratulations go to Kate Fox who initiated and lead this project and Care Home Manager Jacqui Inglis & all the team at Park House. What a great start for 2013.



Pictured left determined team leader Kate Fox who has pursued the Gold Standard all the way to completion of this Quality Hallmark Award.

It has taken foresight and commitment to go forward with this, documenting, communicating and monitoring change have been key and Kate has taken this on board from start to its accreditation today.

The GSFCH is a step towards better care for those nearing the end of life, it is about recognising the needs of residents and having procedures in place to effect good care.



This programme covers a whole range of Care aspects and is so thorough that no element of care is neglected Staff undergo training for competency based assessment and managers are able to develop training needs from this.

Communication and Continuity are intrinsic within the GSFCH so that any necessary changes in care are made visible to all involved;  Carer, Manager, GP, relative, resident.

Eastgate Care recognised the investment needed to go forward with the gold standard, develop further skills and strategies in its areas of expertise and are fortunate to have the right people leading and within the team at Park House to implement this.  Eastgate had the benefit of an experienced End of Life Facilitator from the local health authority, to offer support throughout the process.


 Care Home Manager - Jacqui Inglis, fully supportive of the Gold Standard throughout the project and as part of the Park House daily procedures.




"I know the time and effort that the staff at Park House have put into gaining this accreditation, in particular Kate Fox and Michele Whiley, two of our registered nurses. We are very proud of the home and the excellent care they provide for people coming to the end of their life"


 - Operations Manager Sue Clifford


Posted on 17 Jan 2013
Get Airborne at Melbournes Big Draw

Eastgate Care entered the Big Draw during October with our grand finale at Melbourne House

Charise Activity Coordinator organising the event, decided to give their Big Draw a real lift and launch the sculptures made by residents, friends, family, staff and service visitors;


Charise-Activity Coordinator, pictured (looking a bit like a Mary Poppins!) is excited to be launching the sculptures which they have all made at Melbourne House. Friends & family came to join in too!

Our local City Councillor - Councillor Jenkins came along to support our event, it was great to have him involved in 'the action'



This was a national art activity throughout October, that all our Homes and Activity Co-ordinators participated in – using cost effective telephone wire which is light and easy to use to mould into individual sculptures. 'Following a great days training we felt this idea could work for us and be less intimidating for a lot of people who dont like drawing' Charise then came up with this great idea to provide more of an event and launch by balloon. Pictured Care Worker Amary trying her hand.

 Madaline (who celebrated a BIG birthday earlier this year) and her daughter get wiring, quite a fiddly job, but they both managed to create something!

 The challenge is to get the most participants for a Care Home setting, so we are now counting up.

We had help from Nottingham Confetti with filming this event and would like to say thank you to them for their very responsive reaction getting photographer Mikey along, he made a fantastic effort and contributed really well to the activity.



Sculpture ready for launch.




Charise smiles with relief to 'see off' the Big Draw!

 Mikey prepares for filming.




Posted on 30 Oct 2012
Park House Prepare for Big Draw Lift Off

Activities Coordinator Kerry decided, with the residents at Park House, to adopt 'Hearts and Flowers' for their creative theme entering into the Big Draw - In Lines, using wire.




Kerry pictured gets ready for a double twist, not only do they twist the wire to make individual sculptures, they are going to launch them into the sky with Helium.

The Big Draw is the world’s biggest celebration of drawing. It has grown into a month-long festival running throughout October in all parts of the UK. Every year more organisers across the world join the Big Draw family and run drawing events to engage their communities in creative activities.

 Some of the wire creations made by residents, staff and visitors to the Care Home.

 'I went round the home and asked the residents what would they like to make, to join in this event and a lot of them said hearts and flowers as they felt this would go with theme of using the tree in the garden as part of the sculpture' said Kerry

I managed to get most of the residents to participate, lots of the staff and visitors too. We then recorded this in our own Big Draw book.

 Watch out for further news of the Grand Finale as our sculptures become airborne and we compete for the most 'Big Drawers' from a Care Home setting.  

Posted on 25 Oct 2012

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