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Pending Fire Incident Averted by quick acting Steph at Canal Vue, Ilkeston

Beyond the call of duty as Stephanie ‘steps in’ to take control of the situation, highlighting the benefits of training and procedures.


Canal Vue Care Home, had a potential fire incident contained within record time, as Training and Development Manager for Eastgate Care, Stephanie Johnson, arrived at the Ilkeston Care Home, at 8 am last Tuesday. 'I realised straight away that this wasn’t a test drill and undertook the procedures necessary to move our residents to safety' said Stephanie.


The alarm system activated enabling Stephanie to identify on the control panel, that smoke was in the laundry area, she then managed the resources to control the situation.  The Housekeeper isolated the supply of gas and electricity from the area, a senior carer called the fire brigade and Stephanie took charge of the 'horizontal evacuation' of 3 storey Canal Vue.  Residents were moved to the isolation area away from the hazard, behind two fire doors. This time it was a case of smoke coming from a drier and which was contained and no fire identified.

3 fire tenders and police arrived to find the situation under control and Stephanie was identified as ' A member of staff who excelled under extreme pressure, with calm focused effective direction and management of a potentially life threatening circumstance'


Eastgate invests in training and leadership and has a dedicated Fire and Safety Manager, the benefits of which have been highlighted on this occasion. Procedures were followed in line with  training and this was clearly theory in practice and safety in care, with a potential disaster avoided.

Posted on 06 Mar 2018 by julie
"" Head Office: Eastgate Ltd. The White Swan, Church Street, Old Basford, Nottingham NG6 0GD     Telephone: 0115 979 1234