Eastgate - Quality, private nursing care homes in the Nottingham area

Nottingham Care Staff News


Changes at the Top

 

Strategic Changes at Eastgate Care, within the senior management team, are helping to drive upwards the standards of care offered to our 280 residents and improve efficiency of the business;

 

Earlier this year Matthew Whitefield took over as Operations Manager and Janine Morgan became Managing Director. They are settling well and are very suited to their positions.

Janine has several years experience with Eastgate, managing the White Swan Head Office site and finance. Whilst Matthew has many years experience within the care sector.

 

'Their skills are complimentary and  each has a specialisation, with the addition of good functional leaders on the management team, the synergy is now starting to be reflected in the all round performance of the organisation

James Day CEO Eastgate Care.

 

We are pleased to welcome Rashpal Johal to her additional role as Company Secretary, following 2 successful years working at head office in a variety of roles. Her banking experience is a real asset in this important position.

 

 

Impressions from Matthew Whitefield—Operations Manager 

…...After just 3 months Matthew is firmly entrenched at the five Eastgate Care, homes  finding that the staff are good hearted, kind, decent people. Having worked for other providers, discovering the excellent standards of accommodation for residents at Eastgate is refreshing.  Another massive plus is the support given by the relatives who offer their interest and involvement to life at the homes.  I feel comfortable with my position within the senior management team, the co-operation is good and we have a lot of respect for each other’s roles, which has really positive impacts on the care service we offer’

 

Managing Director Janine Morgan - Along with her administrative and financial skills, Janine brings to her new role at Eastgate nearly two year's experience of working at the White Swan Eastgate Head Office. She has comprehensive knowledge of Care Home Operations, a good understanding of customer supplier relations, is a great team player and Manager.

Promotion—In under 2 years with Eastgate Care and Caroline Carraher is rewarded with promotion to Care Home Manager. Starting out as Administration Manager at Alexandra House Caroline knew right from the start, when being interviewed, that she wanted to work in Care, at Alex! Previous work experience in customer service, in a wide range of businesses helped, said Caroline, My background in customer service was great preparation for this role, organising and providing care. Pairing up with an experienced Clinical Lead and a strong caring staff, provides the ultimate combination for care at Alex’

When you walk into Alexandra House you immediately feel the warm welcoming air.

 

 

…….Stop Press— New Manager at Canal Vue …..

Welcome to Richard Thomkinson

 

 

 

 

 

Posted on 04 Aug 2017
Review and Reward on Staff Pay

Eastgate reviews and rewards staff, following the increase in the living wage.

We are pleased to be able to announce to all our staff that we are going to be able to offer payment above the minimum wage (£7.50 for over 25's from the 1.04.17) and will be rewarding staff over 25 years of age - £8.00 per hour.

We are keen to retain our hard working staff and believe that they really are worth it.

We hope to be able to attract new staff with our proper learning and development opportunities, strong team spirit and purpose-built working environment, in addition to this new pay structure.

An extra bonus scheme is also in place for staff who recommend someone to fill an existing vacancy. A £250.00 reward is being offered - this could be an easy way to earn some spending money! Full details will be published in the staff newsletter.

Uniform is an important element of the work place, within the care home and for it to be 'fit for purpose' it needs to be comfortable, cool and smart. With this in mind high quality polo shirts, colour coded according to occupation, have been selected to complement the modern working environment. Colours are as follows;

Care - Burgundy

Seniors - Royal Blue

Nurses - Navy 

Activity - Yellow

 

These Changes are designed to demonstrate the importance of our teams and our appreciation of their commitment and loyalty to Eastgate Care.

 

 

 

Posted on 03 Apr 2017
Top Achiever in Care & Support - 100% for Steph

We are proud to announce the achievements of Stephanie Johnson - Care and Support Co-ordinator across the five Eastgate Care Homes & send Steph a big - WELL DONE - for all her hard work over the last couple of weeks. 

Not only has she passed the teacher training course, but she has also qualified to deliver First Aid training to all our homes.

The whole programme involved a very complex training course, culminating in sitting over 5 exams.  This very comprehensive programme covered learning styles, anatomy & physiology and motivation. Passing all exams, with flying colours, means that Steph has her Level 3 award in teaching and assessing First Aid.

All 5 days of the training involved a lot of theory work, with a final theory lesson on Asthma and a Practical lesson on Regurgitation/Hygiene. I enjoyed the practical sessions on the course, this format was very productive for my learning.  I had done a lot of preparation and actually enjoyed the exams, as I was excited to demonstrate my knowledge. Over the week of the course I began to develop confidence in training sessions and on the last day - SUCCESS - I passed the final course with 100% !

Pictured, Steph - hands-on, with colleagues at Melbourne House, where she was Head of Resident Care in 2015.

I feel that going on this course was a stepping stone onto a brilliant future for training within Eastgate Care.’

Steph said 'Eastgate is a positive learning and development source, with senior staff acting as mentors and plenty of opportunities to develop skills and progress. My interest in the broad picture of an individual’s care sits well with the Eastgate philosophy of person centred care.’

I gained a lot of knowledge on training, which ultimately will drive my knowledge forward to provide good informative training sessions for the staff team which will lead the way for Eastgates future Training and Development. 

 

Posted on 17 Mar 2017
Heartfelt Thanks for Special Carers at Canal Vue & Belle Vue

It is lovely to read these words of gratitude from relatives of residents in our care - they know that we care;To carers at Canal Vue and Retina at Belle Vue.

Lots of Thanks go to Retina Simpson a carer at Belle Vue. Retina has a lovely way with lady resident Marie and always has a positive outcome when delivering care to her.

 

 

Posted on 16 Dec 2016
Goodbye's to Well loved Staff at Alexandra House

Staff rallied to say goodbye to Care Home Manger, Marie-Duke Parker and Assistant Manager, Sally Barry at Alexandra House, Eastwood.

 

It was with sadness that staff said goodbye to both Marie and Sally, mentors and leaders and always caring individuals with knowledge of the elderley.

'We are fortunate to have enjoyed their nursing expertise and caring nature, for many years at Alexandra House and thank them for their commitment and dedication to Alexandra House staff and residents' said Eastgate founder CEO James Day.

Sally may be back at 'holiday' times and of course as head of Eastgate Web pages! Wishing Marie well in her break from care.

Both Marie and Sally as well as fulfilling their Care and nursing duties were always enthusiastic and willing to take part & good team builders. Below Marie at the recent Eastgate Sports Day.

Posted on 06 Dec 2016

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"" Head Office: Eastgate Ltd. The White Swan, Church Street, Old Basford, Nottingham NG6 0GD     Telephone: 0115 979 1234