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Nottingham Care Staff News

True Angels at Alexandra House

Thanks to care home's 'true angels'                         

Feature Eastwood Advertiser                             March 2013

Relatives of ex-residents praise Alexandra House




Grateful relatives of two former residents of a care home in Eastwood have given rich praise to staff, describing them as 'true angels'.

Ann Parkin and Ann Birkin say they can not speak highly enough of the team at Alexandra House Nursing Home on Wroughton Court.

Ms Parkins late mum, Alma Oscroft was at the home for two years and Mrs Birkins late husband Tony for three weeks and they both said the quality of care was 'second to none'.

The ladies said the staff could not do enough to make their late loved ones' lives happier and more comfortable 'It’s the carers and the nursing staff there, they are fantastic' said Ms Parkin.

'You can tell that they actually genuinely do care for the residents'.

They take the time to get to know them and sit down and talk to them'.

'When there were times my mum couldn’t sleep at night, Megan, the night nurse, would go and make her a hot during and then sit and talk to her, she was a true angel'

The 63 year old said her mother died with 'dignity', thanks to the quality of care.

'Often when I visited the staff would say to me 'just pop out for a minute while I freshen her up to make her more comfortable', said Ms Parkin. 'They were just so good like that.

 'She died with grace and dignity and peace round her'

Mrs Birkins husband Tony, had cancer and moved to Alexandra House for respite care after a fall at home left him unable to walk. 'They were just fantastic' said Mrs Birkin. 'They were always there for him, constantly looking after him. All the staff were marvellous'.


'He only had three weeks in there but he loved it. He was so happy, never once did he ask to come home'.

The ladies said that staff went 'the extra mile', organising a raffle and afternoon tea each Mother’s Day, making Easter Bonnets, handing out gifts at Christmas and organising summer fetes.

And when it was someone’s birthday, the cook would always bake them a cake, they said.

Mrs Birkin said: 'When you're at home and you can’t cope, it’s nice to know that you can get somewhere where they really do care.

 'We want people to know that if they are in the same position as us there are nice places out there. 'It was like 'home from home.'



GOOD COMPANY - Care Home Manager, Marie Duke Parker


HOME PRAISE Alexandra House Nursing Home in Wroughton Court is 'like home from home'


'You can tell that they actually genuinely do care for the residents'

Activity Coordinator Lorraine with resident.

Posted on 23 Apr 2013
Debbie Moves From White to Black

Wedding bells were in the air near the Belle Vue Lodge as popular Receptionist Debbie Folland 'sealed the knot'

August the 8th was the day when Debbie donned this lovely white wedding dress and moved into the Black when she married Leon - (Black) She looks radiant here as she signs the register.

We at Eastgate all wish her well as Mrs Black.

Posted on 20 Aug 2012
Park House Partnership boosts Occupancy
 Marilyn Andrews in the lead role as Care Home Manager partnering with Kate Fox, is working well and has created outstanding occupancy at Eastgates Park House Care Home.     Marilyn has worked for Eastgate for a number of years, most recently as a successful training manager, helping to progress many Eastgate careers & carers with their qualifications. A return to a 'hands on' role as Care Home Manager seems to be a rewarding change. 
 Pictured, Marilyn - Care Home & Training Manager, Kate Fox - Acting Manager, Caroline Downing - Administrator and Recepton    
Posted on 01 Sep 2011
NVQ Successes in November

We are pleased to announce the following achievments;

o Pauline Zadwirny – Receptionist at Melbourne – completed her NVQ2 in Administration
o Caroline Downing – Receptionist at Park – Completed her NVQ2 in Administration
o Ruth Woodward – Care Assistant at Park – Completed her NVQ3 in Health & Social Care

Posted on 16 Dec 2010
Awards in Abundance
Eastgate Care presented a special award to Eunice Browne in recognition of her long standing service. Eunice was originally employed at Park House as a Staff Nurse 15 years ago and progressed to Care Home Manager, using her special skills of dealing with high dependency nursing residents. Eunice recently moved to become Clinical Lead Nurse at Melbourne house and is seen pictured receiving her large cut glass Waterford crystal vase at the White Swan presentations. Eastgate is pleased to reward employees on a monthly basis, for their commitment to care, with a £100.00 bonus and just recently the following employees were captured receiving their awards.
From left to right; Marilyn Andrew – Training Manager, Pauline Zadwirny – Receptionist at Melbourne House, Michele Whyley – Nurse at Park House, Eunice Browne – Clinical Lead Nurse Melbourne, Sue Clifford - Customer Liaison Manager, Marie Martin (accepting the award on behalf of Lorraine Rose,Activities Coordinator at Alexandra House) Alan Yates – Support Manager.
Posted on 20 Sep 2010

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