Eastgate - Quality, private nursing care homes in the Nottingham area

A few Frequently Asked Questions answered for Private Nursing Homes.

What are the visiting times?

We have open visiting at our homes, which means visitors may come and go as they please. We do expect visitors to be sensible about this however, so the smooth running of the home is not compromised. If visitors need to come after dark, they must make themselves known to a member of staff before they will be allowed into the Home, this is for safety / security reasons.

Can I bring my own things with me into the Home?

The staff actively encourage prospective residents to bring some of their possessions into the Home in order to personalise their bedroom. If furniture is brought in, the family are responsible for removing it again if the room is vacated; otherwise the only restriction is the size of the room. All items must be safe to use, and not pose a risk to anyone.

What is there to do at the Home?

Each home employs an Activities Co-ordinator who organises activity sessions every afternoon, and outings to local places of interest on an occasional basis. Residents are encouraged to talk to the staff, visitors and other residents, and to form friendships if at all possible. This helps to strengthen the ‘sense of belonging’ and the feeling of ‘community’ that is so important for contented living.

What happens if I become ill?

The Homes are run by Registered Nurses and Care Staff trained to NVQ II standard, so there is always someone on call who can help you. If a doctor’s visit is deemed necessary, the trained nurses will arrange this for you. Sick people are cared for in the Home, they are not sent to hospital unless this is their wish, and the doctor will always take this into account.

Is Smoking allowed?

There are no facilities available for smokers, so the Homes do not admit those who need to smoke. Staff who smoke have to go well away from the premises in order to do so.

Will I be able to go out on my own?

Residents who wish to go out are free to do so provided a risk assessment has been done. The risks are balanced against the need for freedom of movement, and agreed with the family as necessary.

"" Head Office: Eastgate Ltd. The White Swan, Church Street, Old Basford, Nottingham NG6 0GD     Telephone: 0115 979 1234