We welcomed Lorraine in 2018 to Eastgate Care, initially to manage the important quality compliance procedures necessary for running the business and are pleased that Lorraine has stayed with Eastgate, to share more of her clinical and management skills as Operations Manager.
A Registered Nurse with over 20 years’ experience, Lorraine worked within the NHS where she gained her advanced management qualifications, before completing a certificate in education and training and working with the ambulance service, further developing her training skills. After that Lorraine moved to a large 60 property care home organisation driving the standards higher.
Lorraine’s experiences make her an ideal candidate for the Operations role, with a brief to develop a highly proficient home manager team. With a strong team in place, operational advances are showing through and benefitting staff and residents alike: ‘The staff have the drive and determination to consistently improve the quality of care at Eastgate homes – they really want to do a great job and are developing the skills necessary to do so.’